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Health Insurance Portability

Health insurance is one of the strongest financial protections you can have, but what happens when your current plan stops meeting your expectations? Maybe premiums keep rising. Maybe the claim experience is poor. Maybe the benefits no longer match your needs. Or maybe you simply want better coverage.

That is exactly where Health Insurance Portability helps.

Health Insurance Portability allows you to switch from your existing health insurance plan to a new insurer without losing your accumulated benefits, including waiting periods. It gives you the freedom to choose better service, better coverage, and better peace of mind.

At OneAssure, we help you make this transition smooth, clear, and stress-free. This page explains everything you need to know in simple language so you can make an informed decision.

What Is Health Insurance Portability?

Health Insurance Portability is your legal right to move your existing health insurance policy from your current insurer to another one while keeping your benefits intact. You get the flexibility to upgrade your coverage, enjoy better service, and retain credit for waiting periods already served.


It ensures you are not stuck with an insurer or a plan that no longer suits your needs.

Why Do People Port Their Health Insurance?

People decide to port their health insurance due to many practical reasons. Here are the most common ones:

Poor claim experience

Repeated claim delays or unclear deductions can motivate policyholders to switch.

High premium increases

Some insurers increase premiums sharply after claims or after you cross certain age groups.

Limited coverage benefits

Your current plan may lack important benefits like maternity cover, room rent flexibility, or modern treatment coverage.

Unsatisfactory customer support

Slow responses or complicated procedures are common reasons people look for better insurers.

Need for higher coverage

Your current insurer may not offer the upgrade you need, especially if you want higher coverage limits.

Better features available elsewhere

New-age insurers offer better benefits at more competitive premiums.

Portability gives you the control to choose what suits you best, without starting from scratch.

How OneAssure Helps With Health Insurance Portability

Porting insurance seems complicated, but with OneAssure, the process becomes simple and smooth. Here is how we support you:

Personalised Guidance Based on Your Needs

We study your current policy, medical history, claims history, and coverage needs to recommend the right options.

Comparison Across Multiple Insurance Companies

We compare features, benefits, premiums, waiting periods, and claim performance so you get the best fit.

Complete Clarity on Waiting Period Continuity

We explain exactly how waiting period credits work and what you will retain during portability.

Help With Application & Documentation

Our team assists you in filling forms accurately and attaching all required documents to avoid delays.

Close Follow-Up With the Insurer

We track your proposal from submission to approval and update you regularly.

Support During Claims

Even after you port your policy, we stay with you for all future claim support.

Benefits of Health Insurance Portability

Portability protects your accumulated benefits while giving you the freedom to upgrade. Some of the major advantages include:

No Loss of Waiting Period Credit

The waiting period you have already completed for pre-existing diseases or specific conditions carries forward to the new policy.

Better Coverage Without Starting Over

You can upgrade to a plan that includes features your old plan did not offer.

Better Customer Experience

You can choose insurers known for smoother claims and better service.

Freedom From Increasing Premiums

Some insurers offer lower premiums for stronger coverage.

Enhanced Features and Add-ons

Modern insurers provide:

  1. Unlimited restoration
  2. No room rent limits
  3. No-claim bonus benefits
  4. Maternity coverage
  5. Health check-ups
  6. Cashless network access


Improved Claim Settlement Experience

Porting helps you move to an insurer with a more transparent claim process.

Who Should Consider Health Insurance Portability?

Porting is suitable for anyone who:

  1. Is unhappy with claim settlement experience
  2. Wants better features
  3. Needs upgraded coverage
  4. Wants to remove room rent limits
  5. Is paying very high premiums
  6. Needs clearer exclusions
  7. Wants faster claim support
  8. Has outgrown their old plan

If any of these situations apply to you, portability may be the right decision.

What You Can Port in Health Insurance

When you port your policy, the following benefits carry forward:

  1. Waiting period for pre-existing diseases
  2. Waiting period for specific illnesses
  3. Continuous policy years
  4. No-claim bonus, depending on the insurer
  5. Renewal continuity
  6. Coverage continuity

Your new insurer only needs proof that you had continuous coverage without breaks.

Eligibility for Porting Health Insurance

To port your policy, you must meet these conditions:

  1. Your current policy should be active.
  2. You must apply at least 45–60 days before renewal.
  3. There should be no break in the policy.
  4. You must submit all required documents.
  5. Medical underwriting may be required based on age and health conditions.

OneAssure guides you through every requirement so that the eligibility process is smooth.

What You Need to Submit for Portability

Documents generally required include:

  1. Previous years’ policy copies
  2. Renewal notice
  3. Claim history (if any)
  4. Proposal form for the new insurer
  5. KYC documents
  6. Medical reports (if required)
  7. Portability request form

You share these with OneAssure, and we take care of the coordination.

Common Challenges Customers Face

Confusion about waiting periods

We clarify exactly what gets carried forward.

Fear of claims being rejected

We match you with insurers known for transparent claim processes.

Too many plan options

We shortlist only the relevant options for your needs.

Difficulty understanding exclusions

We explain exclusions in a simple and realistic way.

Worry about medical tests

We assist with scheduling and documentation.

Fear of policy break

We ensure correct timing so you never lose continuity.

How the Health Insurance Portability Process Works

Porting health insurance is simple when guided properly. Here is a step-by-step overview:

Submit Portability Request

We raise the request with the new insurer 45–60 days before renewal.

Insurer Reviews Your Profile

Your medical history, claim history, and policy details are evaluated.

Proposal Approval & Premium Decision

The insurer accepts the portability application and shares the premium.

Contact OneAssure

You tell us your current policy details and the reasons you want to switch.

Get Personalised Plan Recommendations

We recommend plans that offer better benefits and smooth claim support.

Make Payment & Get Your New Policy

Once approved, you make the payment and receive your new policy without losing benefits.

You Enjoy Seamless Continuity

Your waiting periods and coverage continue without any break.

How to Choose the Best New Health Insurance Plan

When porting, you should always examine these points:

  1. Room rent flexibility
  2. No-claim bonus structure
  3. Restoration benefits
  4. Coverage for modern treatments
  5. Day-care and OPD coverage
  6. Maternity coverage, if needed
  7. Network hospitals in your area
  8. Premium vs benefits ratio
  9. Claim settlement behavior of the insurer
  10. Waiting periods for add-ons

OneAssure evaluates all these factors on your behalf.

Mistakes People Make While Porting Their Health Insurance

Avoid these common mistakes:

  1. Waiting until the last week before renewal
  2. Not understanding exclusions
  3. Focusing only on premium instead of features
  4. Switching without comparing plans
  5. Ignoring the insurer’s claim record
  6. Not disclosing medical history

These mistakes lead to delays or rejection. With OneAssure, you avoid all of them.

When Should You Not Port Your Health Insurance?

Porting may not be ideal in a few specific situations:

  1. You have major recent claims that may affect underwriting
  2. You are undergoing ongoing treatments
  3. Premium difference is too high
  4. Your current policy already offers strong benefits


In such cases, OneAssure helps you evaluate whether staying is better than switching.


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