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Oriental Health Insurance Coverage & Benefits

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95.49%

Settlement Ratio

4,500+

Network Hospitals

32 Lakh+

Claims Settled

Oriental Health Insurance Coverage & Benefits

Customer Testimonials

Real experiences from our valued customers who have chosen our insurance coverage.

Have been associated with Ruchir and his team… They have provided me excellent guidance in choosing the right plans for myself and my family…

…always been available to assist with any insurance/claim queries.

Nakul N

I want to sincerely thank Sunad for being there for me throughout the entire claim process. He helped me through so many ups and downs, always patient and ready to support when things got tough. I honestly don’t know how I would have managed without his guidance and encouragement. Sunad made a difficult situation feel a lot less stressful, and I’m truly grateful for his kindness and steadfast help.

Prashant Pandey

Had a great experience with them during a difficult time. After my mother’s accident, we had to pay the hospital bill upfront, as cashless wasn’t available. They guided us through the reimbursement process, helped file the claim, and consistently followed up with the insurer until it was settled. Their support with the post-hospitalization claim was equally prompt and thorough.

Jatin Gala

My heartfelt thanks to the OneAssure team for making my insurance claim process effortless. Right from the very first interaction, they demonstrated professionalism, clear communication, and an impressive command of the procedures involved. Their swift updates, timely guidance, and persistent follow-through removed all the stress from what could have been a complicated experience.

Anju Renjith

I am truly grateful for the support and guidance I received in settling my insurance claim. The entire process was handled with great professionalism, clarity, and efficiency. Their prompt response, deep knowledge of the procedures, and consistent follow-ups ensured a smooth and hassle-free experience.

Thank you once again for your invaluable help, highly recommended!

Yogesh Meena

I recently had the pleasure of purchasing health insurance for my parents through this company, and my experience has been exceptional...The team was incredibly patient and took the time to explain every detail to me. No matter how many times I asked questions, they were always calm and thorough in their explanations. Their professionalism and dedication made a significant difference in helping me make an informed decision.

Akash Kumar

OneAssure helped me understand my needs and choose a product that was right for me. There was no pressure tactics or mis-selling. This experience was respectful, informed, and completely stress-free.

Shreya Goyal

Had a great experience with OneAssure during my insurance claim process. A special shoutout to Sunad Raj for his exceptional support, he was professional, responsive, and guided me every step of the way. Thanks to his consistent follow-ups and clear guidance, the entire claim settlement was smooth and hassle-free. Highly recommend OneAssure for their service and transparency!

Sanjay Dakalia

The team is very professional and prompt. I would have all my health and life insurance needs met through them.

Harish Jindal

Very professional service from Ruchir & Aman. They were recommended by a friend who had a positive experience with them. I have taken both health and life policies through them and they have advised me well throughout the process and found the best options available in the market. I had a medical condition due to which it was difficult to find a suitable health policy in the market, however this team was able to find one for me. I would recommend their services to anyone looking to buy health or life insurance.

Siddhartha Saha

Wonderful experience with Prost. Right from suggesting the insurance products to claim process the entire experience hai been seamless. They do not mis-sell and are very transparent. Sundar Raj from the team has been wonderful and ensured prompt guidance.

All the best Ruchir and keep up the good work!

Adarsh Ravindranathan

verdict

Our Verdict: Oriental Health Insurance Coverage

Oriental Health Insurance Coverage & Benefits offer solid protection at a budget-friendly price, making the insurer suitable for individuals, families, and seniors looking for dependable coverage. The plans include essential features such as cashless hospitals, AYUSH treatment, and restoration benefits, ensuring value for money. However, slower claims and limited digital convenience can be drawbacks for customers who prefer faster, app-based services. Sub-limits in certain plans may also restrict flexibility during hospitalisation. Overall, Oriental provides reliable and affordable health insurance with strong basic benefits, though it could significantly improve user experience and claim efficiency to stay competitive in the evolving health insurance market.

Pros

Good plan options for families and senior citizens.

Useful Oriental Health Insurance benefits like AYUSH cover and restoration.

Large cashless hospital network for easy access.

Comprehensive Oriental Health Insurance Coverage at affordable premiums.

Cons

Limited digital features for quick tracking and support.

Some plans have strict room-rent and treatment sub-limits.

Customer service consistency varies.

Claim settlement can be slow.

Final Verdict


Key Coverages & Benefits Offered Under Oriental Health Insurance

Oriental Health Insurance offers simple, flexible, and digital-first health coverage with fast claims and wide protection

Inclusions

Cashless treatment across a large hospital network.

No-room-rent restriction in many plans.

COVID-19 and other infectious illness coverage.

Ambulance charges for medical emergencies.

AYUSH treatments for alternative therapies.

Daycare treatments without needing 24-hour admission.

Hospitalisation expenses (pre- & post-hospitalisation covered).

Exclusions

Unproven or experimental treatments.

War or nuclear-related injuries.

Injuries from hazardous or adventure sports.

Dental and vision treatments (unless injury-related).

Cosmetic or plastic surgery (non-medical).

Treatment for alcohol or drug misuse.

Pre-existing diseases during the waiting period.

Claims Process

How to file Oriental Health Insurance claims?

Oriental Health Insurance Coverage & Benefits

How Coverage and Benefits Vary in Oriental Health Insurance

Different Plan Variants Offer Different Sum Insured & Limits

Oriental Health Insurance offers multiple plans such as Happy Family Floater, HOPE, Mediclaim Policy, and Oriental Individual Mediclaim. Higher variants provide larger sum insured options, broader benefits, and fewer restrictions like higher room rent eligibility and better financial protection.

Coverage for Treatments Varies by Plan

All policies cover hospitalisation, daycare procedures, and pre- & post-hospitalisation expenses. However, sub-limits, room rent capping, and disease-wise restrictions may vary by plan. Premium plans often provide enhanced coverage for advanced procedures and AYUSH treatments.

Value-Added Benefits Differ Across Plans

Premium variants may offer features like restore benefits, wellness rewards, cumulative bonuses, maternity cover, OPD benefits, and annual health check-ups. Basic plans include essential coverage but fewer add-on benefits.

How to Choose

How to Choose the Right Health Insurance Coverage

What is the Waiting Period in Oriental Health Insurance?

A waiting period is the minimum time you must wait after buying an Oriental Health Insurance policy before certain illnesses, treatments, or pre-existing conditions are eligible for claims. Any claim made during this period will be rejected.

Initial Waiting Period

There is a 30-day waiting period for all non-accidental illnesses. Accidental hospitalisation is covered from day one.

Pre-Existing Disease (PED) Waiting Period

Pre-existing diseases are covered after completing a 36-month (3-year) waiting period.

  1. The period may reduce if you have continuous prior insurance (portability).
  2. If you increase your sum insured, the waiting period may apply again for the enhanced amount.


Specified Diseases / Procedures Waiting Period

Certain listed illnesses and surgeries have a 12–36 month waiting period, depending on the plan. These may include Cataract, Hernia, Gallbladder/kidney stones, Joint-related issues, Gastric or ulcer conditions, ENT procedures, and Benign tumors


If the condition is also pre-existing, the longer waiting period applies.

Maternity & Newborn Cover

Oriental’s current retail plans do not offer maternity or newborn benefits, so no waiting period applies.

Accidental Hospitalisation

Accident-related treatment is covered immediately from the policy start date. No waiting periods (initial, PED, or specified disease) apply.

Diseases Covered/not Covered

Diseases Covered/Not Covered Under Oriental Health Insurance

Diseases Covered

Organ Donor Treatment

Bariatric Surgery (Medically Necessary)

Mental Illness & Psychiatric Care

Hernia, Hydrocele & Similar Surgeries

Cataract & Eye Disorders

Kidney & Gallbladder Stones

Cardiac & Heart-Related Diseases

Diseases / Conditions Not Covered

Non-Registered Hospitals or Practitioners

Sleep-Related Disorders (Variant-Dependent)

Rehabilitation & Rest Cure

Unproven or Experimental Treatments

Congenital External Anomalies

Self-Inflicted Injuries & Substance Abuse

Infertility & Reproductive Treatments

Pre-existing Diseases

Pre-Existing Diseases Covered Under Oriental Health Insurance

Oriental Health Insurance covers many long-term medical conditions, but only after you complete the mandatory Pre-Existing Disease (PED) waiting period mentioned in your policy. Once the waiting period is over, the following conditions become eligible for coverage:

Chronic Lifestyle Conditions

Pre-existing lifestyle-related issues such as diabetes, hypertension, and their related complications are covered after the waiting period. This includes problems like diabetic neuropathy or blood pressure–related heart or kidney issues.

Heart & Cardiac Disorders

Conditions like coronary artery disease, past angioplasty, bypass surgery, arrhythmia, or other long-term cardiac complications are included once the PED waiting period is completed.

Respiratory Diseases

Long-term breathing conditions such as asthma, COPD, chronic bronchitis, and other respiratory disorders become eligible for coverage after the mandatory waiting duration.

Thyroid & Hormonal Disorders

Issues like hypothyroidism, hyperthyroidism, and other hormone-related disorders under the endocrine system are covered once the waiting period ends.

Joint & Musculoskeletal Issues

Chronic joint problems such as arthritis, osteoarthritis, spondylosis, and other musculoskeletal conditions are covered after you complete the PED waiting period.

Digestive & Gastrointestinal Conditions

Long-term digestive issues like GERD, chronic acidity, ulcers, IBS, and other persistent gastrointestinal conditions are covered once the waiting period is over.

Kidney & Liver Disorders

Conditions including chronic kidney disease, recurring kidney stones, hepatitis, fatty liver, and other liver-related complications are covered after serving the PED waiting period.

Mental Health Conditions

Pre-existing psychiatric conditions that require in-patient treatment, such as severe anxiety disorders, depression, or other mental health issues, are covered after the waiting period mentioned in your policy.

Customize Plan Options

How to Customize Oriental Health Insurance for Maximum Coverage

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Oriental Health Insurance Coverage & Benefits

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