
Health Shield 360
97.16%
Claim Settlement Ratio
9,000+
Network Hospitals
6.5/10
Plan Rating
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Our Verdict
Expert Review: ICICI Lombard Health Shield 360
Final Verdict
About
What Is Health Shield 360?
Health Shield 360 Ratings
Health Shield 360
Insurer Rating
8.88
out of 10
Insurance Rating
6.5
out of 10
No Room Rent Limit
Yes
Consumables Covered
No
No Co-payment
Yes
Loyalty Bonus >= 500%
Yes
No Disease Sublimits
Yes
Unlimited Restoration
No
Additional Benefits (Informational Only — Not part of score)
PED Waiting <= 2 Years
No
Maternity Available
No
Waiting Period Waiver
No
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Inclusions
ICICI Lombard Health Shield 360 Inclusions
Room Rent
Normal: No Capping (Covered up to Sum Insured)
ICU: No Capping (Covered up to Sum Insured)
Co-payment
None (100% claims paid by insurer)
Cashless Healthcare Providers
6500+ network hospitals
Advanced Treatments
Day Care Procedures
Organ Donor Expenses
Home Healthcare (Optional)
Air Ambulance (Optional)
Worldwide Coverage (Optional)
Daycare Treatment
Covered
Claim Settlement Ratio
FY 24-25: ~84%
AYUSH Treatment
Covered
Modern Treatment
Eligible modern medical treatments are covered when they meet the policy's definitions, conditions and exclusions.
ICU Charges
ICU expenses are covered under eligible hospitalisation claims, subject to the applicable sum insured and any room or ICU restrictions in the policy schedule.
Cumulative Bonus
An additional sum insured of 10% accrues for each claim-free policy year, up to 100% of the sum insured. A claim can reduce the accrued bonus by 10% of the annual sum insured.
Consumable Cover
Non-payable items are not automatically covered under the standard plan. The optional Claim Protector benefit can cover eligible listed items, subject to its terms.
Initial Waiting Period
30 days for illnesses. Hospitalisation due to an accident is exempt from this initial waiting period.
Specific Waiting Period
Two years for specified illnesses and treatments. A separate 90-day restriction applies to expenses related to hypertension, diabetes and cardiac conditions, subject to the policy's PED provisions.
PED Waiting Period
Two years for declared and accepted pre-existing diseases, subject to the applicable policy terms.
Annual Health Checkup
Available as an optional benefit, subject to the selected cover, eligibility, limits and applicable conditions.
Post-Hospitalisation
Eligible medical expenses are covered for up to 180 days after hospitalisation.
Outpatient Department Cover (OPD Expense)
Optional reimbursement cover for eligible consultations, pharmacy expenses and diagnostics. Limits are ₹2,000 for ₹5 lakh sum insured, ₹4,000 for ₹10 lakh and ₹7,500 for ₹25 lakh or ₹50 lakh.
Deductible Option
A voluntary deductible may be selected where available. It applies to aggregate hospitalisation expenses during the policy year before the insurer becomes liable.
Coverage Options
Individual and family floater options are available, subject to the applicable group policy's eligibility and enrolment conditions.
Maternity Cover
Available as an optional benefit for eligible delivery expenses, including caesarean delivery and lawful medical termination of pregnancy. Cover is limited to two deliveries or terminations during the period of insurance, subject to the applicable terms.
Pre-Hospitalisation
Eligible medical expenses are covered for up to 90 days before hospitalisation.
Disease-wise sublimits
Disease- or procedure-specific sublimits may apply if the relevant optional sublimit benefit is selected under the policy. The applicable limits are determined by the policy schedule.
Restoration Benefit
The Unlimited Reset Benefit can reset up to 100% of the annual sum insured an unlimited number of times in a policy year when the available cover is insufficient after previous claims. The reset does not apply to the first claim, is limited to the annual sum insured, and is subject to reuse conditions and policy terms.
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About the company
About ICICI Lombard
The company offers a wide range of products, including health, motor, travel, home, and personal accident insurance, catering to individuals, families, and businesses. Its health insurance offerings include regular health plans, super top-up plans, critical illness cover, and personal accident plans, all designed to provide financial protection against unexpected medical expenses.
ICICI Lombard stands out for its customer-focused approach, quick and transparent claim settlement, and a strong network of hospitals for cashless treatment. Many of its plans require minimal paperwork and no pre-policy medical check-ups, making it easy for customers to get insured. With digital tools for premium calculation, policy management, and instant claim assistance, ICICI Lombard combines technology with trusted service to make insurance accessible, simple, and dependable for every Indian.
FAQs
Frequently Asked Questions
This content has been reviewed by Issac, IRDAI certified insurance advisor (BQP Code: 549)
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