Toll-Free Numbers of Health Insurance Companies in India
One-Stop List of Toll-Free Customer Care Numbers for Health Insurers in India
6.5 Min
Mahak Chauhan
November 27, 2025
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When you buy a health insurance policy, the real support you need is not only at the time of purchase, but when something goes wrong. Whether it is a claim, billing confusion, cashless estimation, renewal, or emergency hospitalization, you need quick help. And this help usually begins with one simple thing:
A toll-free number.
In India, almost all insurance companies have customer support lines where you can ask questions, raise complaints, check claim status, or request assistance. These numbers are designed to help you without charging you for the call.
This blog gives you a complete list of the Toll-Free Numbers of Health Insurance Companies in India so you have them ready when needed. It also explains why a toll-free number matters, when to call it, and what information you should keep ready before calling.
If you ever searched for Toll-Free Numbers of Health Insurance Companies and wanted everything in one place, this guide is for you.
Why Toll-Free Numbers Matter in Health Insurance
Health insurance is not only a document. It is a support system that protects you during medical emergencies. But during stressful situations, many people feel confused about:
- How to file a claim
- Whether treatment is covered
- Where the nearest cashless hospital is
- Why a claim is delayed
- How renewal or change in coverage works
A toll-free helpline helps you get answers without waiting for emails or visiting an office.
A 2-minute call can sometimes save hours of confusion.
When Should You Call the Toll-Free Number?
You can call the Toll-Free Numbers of Health Insurance Companies in India for many reasons, such as:
- Claim assistance
- Policy purchase guidance
- Cashless hospital approval
- Claim status update
- Document requirements
- Renewal or premium queries
- Errors in personal details
- Feedback or complaints
- Emergency hospitalization support
Remember: These numbers are free to dial, so you can ask without worrying about call charges.
List of Toll-Free Numbers of Top Health Insurance Companies in India
Below is a simple and easy-to-read list of major health insurance providers and their customer support numbers. You can save these in your phone or print them for emergencies.
| Health Insurance Company | Toll-Free Number |
| Star Health Insurance | 1800-425-2255 / 1800-102-4477 |
| HDFC ERGO Health Insurance | 1800-266-6699 |
| ICICI Lombard Health Insurance | 1800-2666 |
| Bajaj Allianz Health Insurance | 1800-209-0144 |
| Care Health Insurance (Religare) | 1800-102-4488 |
| Aditya Birla Health Insurance | 1800-270-7000 |
| Max Bupa (Niva Bupa) | 1860-500-8888 (chargeable but widely used) |
| Reliance Health Insurance | 1800-102-4462 |
| Tata AIG Health Insurance | 1800-266-7780 |
| SBI General Health Insurance | 1800-102-1111 |
| New India Assurance | 1800-209-1415 |
| Oriental Health Insurance | 1800-118-848 |
| National Insurance Company | 1800-345-0330 |
| United India Insurance | 1800-425-33333 |
| Kotak Mahindra Health Insurance | 1800-266-4545 |
| Liberty General Insurance | 1800-266-5844 |
| Future Generali Health Insurance | 1800-102-2355 |
| ManipalCigna Health Insurance | 1800-102-4462 |
| Edelweiss Tokio Health Insurance | 1800-1200-140 |
(These numbers may vary by region or policy type, but they are the standard customer helpline numbers.)
Tips Before Calling the Toll-Free Number
To make your call faster and stress-free, keep these details ready:
- Policy number
- Registered mobile number
- Email ID used during purchase
- Date of birth
- Hospital name (if calling for claim)
- Claim reference number (if applicable)
This helps the support team quickly identify your profile and assist you without delay.
How Toll-Free Customer Support Helps During Hospitalization
During medical emergencies, many people feel stuck because they do not know the correct steps. Calling the toll-free number can help with:
- Checking if the hospital is in the cashless network
- Getting pre-authorization approval
- Understanding waiting periods
- Tracking claim approvals
- Providing documents required by the hospital
- Guiding next steps if a claim is rejected
It acts like a direct help desk available from anywhere in India.
What If the Toll-Free Number Is Busy or Not Working?
Sometimes phone lines are busy during peak hours such as:
- Morning hours
- Festival days
- Claim settlement periods
In such cases, you can try:
- Calling again after 10–15 minutes
- Using WhatsApp support (if available)
- Sending an email to customer care
- Using the mobile app chat support
- Raising a complaint ticket online
Most insurance companies today offer multiple ways to connect.
Are Toll-Free Numbers Available 24x7?
Many health insurance companies offer 24x7 support, especially for hospitalization or claim help. But some companies work only during business hours, usually:
9 AM to 6 PM (Monday to Saturday)
Always check your insurer’s timing in advance.
How to Save These Numbers for Quick Use
To avoid searching when stressed, you can:
- Save numbers in your phone with company name
- Stick a printed list on your fridge
- Add them to a family first-aid folder
- Share with family members
- Add the details to contacts labeled "Insurance Emergency"
Being prepared makes a big difference during medical emergencies.
Conclusion
Health insurance is helpful only when you know how to use it. Having the Toll-Free Numbers of Health Insurance Companies in India saved makes you ready for emergencies, claims, and important decisions without confusion. A simple call can solve problems, provide guidance, and help you receive timely medical support.
So, take two minutes today, save the number of your insurance provider and share it with your family. Because in tough moments, information becomes the biggest support.
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