Is it mandatory to open an eIA for new policies?

Yes, as per IRDAI rules from April 2024, insurers must issue policies digitally, making an eIA the standard way to hold them.

Are there any charges for maintaining an e-Insurance account?

No, opening and maintaining an eIA is completely free for policyholders. There are no annual fees or hidden service costs involved.

Can I have more than one e-Insurance account?

No, a policyholder is allowed to have only one eIA. This ensures all your records stay consolidated in a single dashboard.

Which companies are authorized to open an eIA?

There are four authorized repositories: NSDL, CAMS, Karvy, and CIRI. You can choose any one of them to host your account.

How do I add my old paper policies to my eIA?

You need to submit a conversion form to your chosen repository along with policy details. They will coordinate with insurers to digitize them.

What is an Authorized Representative in an eIA?

It is a person you appoint to access your policy details in your absence, ensuring your family can easily make a claim.

Electronic Insurance Account eIA Guide 2026 | Convert Paper Policies to Digital

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Electronic Insurance Account eIA 2026: Digital Vault for All Policies

Stop hunting for lost policy papers. Learn how an Electronic Insurance Account acts as a digital vault for all your insurance needs.

4 min read

OneAssure Team

March 19, 2026

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Looking for the right plan? You don't have to guess. Let us compare the fine print for you and give you an unbiased recommendation.

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Looking for the right plan? You don't have to guess. Let us compare the fine print for you and give you an unbiased recommendation.

The end of the yellowing policy file

You probably have a plastic folder. It is stuffed with yellowing papers. These are your insurance bonds. If a fire or a flood hits your home, those papers are gone. Your family might not even know where to look during an emergency. This is a massive risk. Since April 2024, the IRDAI has changed the game. Every new insurance policy must now be issued in a digital format. This is not just a suggestion. It is a mandate. It means the era of physical policy documents is officially ending. You need a place to keep these digital files. That is where the Electronic Insurance Account or eIA comes in.

What exactly is an eIA?

Think of it as a Demat account. You use a Demat account for your stocks and mutual funds. An eIA does the exact same thing for your insurance. It is a single digital vault. It holds your life, health, motor, and even home insurance policies in one place. You no longer need to remember ten different login passwords for ten different insurers. You log into one dashboard. You see everything. It is clean. It is simple. It is efficient. Best of all, it is free. Opening an eIA costs you zero rupees. There are no hidden annual maintenance charges. The insurance companies pay the repositories to keep your data safe. You get the convenience for free.

Why you should move to digital today

Managing insurance is usually a chore. When you change your house, you have to call five different companies. You submit your new address five times. You wait for weeks. With an eIA, this changes. You update your profile once in your digital account. The repository informs all your linked insurance companies automatically. It saves hours of paperwork. Buying new insurance also becomes faster. Since your KYC is already done and verified in your eIA, you do not have to upload your Aadhaar or PAN every single time. It is a one-and-done process. When you use a platform like OneAssure to manage your health cover, having an eIA makes the entire journey much smoother.

Setting up your digital vault

You cannot just open an eIA anywhere. You must choose one of the four authorized repositories. These are NSDL Database Management, CAMS Repository Services, Karvy Insurance Repository, and Central Insurance Repository of India. They are all regulated by the IRDAI. The process is straightforward. You fill out a simple form. You provide your basic KYC details. Once the account is active, you get a unique account number. This number is your key. Every time you buy a new policy, just give this number to the insurer. The policy will automatically show up in your account. No more waiting for couriers. No more lost mail.

Converting your parents old paper policies

Your parents likely have old LIC bonds or health policies from a decade ago. These are the most vulnerable documents. If they get damaged, getting a duplicate bond is a bureaucratic nightmare. You can help them. Most repositories provide a conversion form. You list the policy numbers and the company names. You submit the request. The repository works with the insurance company to digitize the record. Within a few days, that old physical bond becomes a digital entry. It is permanent. It is safe from termites, moisture, and theft. You can download a fresh copy of the policy document anytime you want. It carries the same legal weight as the original paper bond.

The claim benefit you cannot ignore

The hardest part of a claim is the documentation. In an emergency, your family is stressed. They should not be digging through cupboards for a policy number. An eIA has a feature called the Authorized Representative. You can appoint a trusted person to access your account details if you are not around. They cannot change your details or withdraw money. They can only see the policy information. This ensures that your family knows exactly which company to call. They can see the sum insured and the contact details of the TPA. It turns a chaotic situation into a managed one. It is the ultimate act of protection for your loved ones.