Care Health Insurance

Network Hospital


Claim settlement



Care Health Insurance offers a range of health insurance products for individuals, families, and businesses. They focus on providing excellent customer service, innovative products, and value-for-money services. Care Health Insurance has received numerous awards, including 'Excellence in Patient Service Delivery' at the FICCI Healthcare Excellence Awards 2023 and 'Best Health Insurance Company of the Year' at the India Insurance Summit & Awards 2023. They were also recognized as 'Smart Insurer of the Year' and 'Sales Champion of the Year' at The Economic Times Insurance Summit & Awards 2022, along with other accolades such as 'Best Health Insurance Product' and 'Best Health Insurance Agents' at the Insurance Alerts Awards 2021, and 'Best Health Insurance Product Award' at FICCI Healthcare Excellence Awards 2019.

Why choose Care Health Insurance?

With over 38 Lakh insurance claims settled and access to 9400+ network hospitals, Care offers its customers with comprehensive coverage for modern treatments like robotic surgery and radiosurgery. Their plans include in-patient hospitalisation, pre and post-hospitalization expenses, daily allowances, and cover for AYUSH treatments, ensuring your peace of mind during emergencies or planned treatments.

Claim Settlement Process

Upon the occurrence of any Illness or Injury that may result in a Claim under this Policy, the following shall be undertaken:

Step 1. Notify Us with full particulars within 48 hours from the date of occurrence of the event either at Our call centre or in writing.

Step 2. File the Claim within 30 days from the date of discharge from the hospital in case of hospitalisation and actual date of loss in case of non-hospitalization benefits.

Step 3. Disclose the following details to Us at the time of intimation of Claim: Policy Number,Name of the Policyholder,Name of the Insured Person in respect of whom the Claim is being made,Nature of Illness or Injury,Name and address of the attending Medical Practitioner and Hospital,Date of admission to Hospital or proposed date of admission to Hospital for planned Hospitalisation,Any other necessary information, documentation, or details requested by Us.

Step 4. In case of Emergency Hospitalisation, notify Us either at our call centre or in writing immediately and in any event within 48 hours of Hospitalisation commencing or before the Insured Person's discharge from Hospital.

Documents to be submitted for filing a valid Claim:

Duly filled and signed Claim form by the Insured Person.

Copy of Photo ID of Insured Person.

Medical Practitioner's referral letter advising Hospitalisation.

Medical Practitioner's prescription advising drugs or diagnostic tests or consultations.

Original bills, receipts, and discharge summary from the Hospital/Medical Practitioner.

Original bills from pharmacy/chemists.

Original pathological/diagnostic test reports/radiology reports and payment receipts.

Operation Theatre Notes (if applicable).

Indoor case papers (if applicable).

Original investigation test reports and payment receipts supported by Doctor's reference slip.

MLC/FIR report, Post Mortem Report if applicable and conducted.

Ambulance Receipt.

Any other document as required by Us to assess the Claim, in case fraud is suspected.



About Us

OneAssure is a full-stack digital insurance platform.

Reach Us

Prost Insurance Brokers Pvt. Ltd.(OneAssure), 3rd floor, 91springboard, MG Road, Gopala Krishna Complex 45/3, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025.

Phone: ​+91 6364334343

Mail:​ support@oneassure.in

​Prost Insurance Brokers Pvt. Ltd.(OneAssure), 3rd floor, 91springboard, MG Road, Gopala Krishna Complex 45/3, Residency Road, Mahatma Gandhi Rd, Bengaluru, Karnataka 560025.License No. 756, Direct Broker (Life & General), Valid from: 22/07/2021 to 21/07/2024